[Resolved]  Airtel — Worst response for airtel customer 121

Address:Chennai, Tamil Nadu, 600011
Website:airtel

On 28-oct-16 i make complaint on my broadband connection 40mbps speed not connect in stable.my reference number is 74824834.i told to call back by back end team but past four days your team never called me till now

today[protected] i called to your customer care at 1.41 pm first customer care not connecting to senior manager and they cut my call.And second customer care talking harsh to me and not even connect my call i wait more than 30 min. so i need to file a case on both customer care

Already i file case on your customer care on 28-oct-16 reference number is 74824918.you people waste not response to customer care.

your people not even whatcustomer telling my modem 40mbps is connecting only.
but when i on wifi 40mbps it not connecting it only coming 16-25mbps your customer care noted that network is not working these is how your people noted in notes

And this issue will sure go to media and reflect your air-tel ... i already file a case on your team i have all the proof like mail and recording and reference number

Every month i am complaint only for this time i am going make this issues to media...

very worst services...your people not arrange call back also then why are telling best services in telecom operator...

And this issues not clear
Be the part i have referred my two relatives for new connection so i have inform to my relatives also i disconnect the new connection you people never give best solution to me and not ref-feral benefits also to me and offer

finally i lost everything because of your air-tel i dont need your connection very worst service u cheating customer care.

These i last mail from me we face your legal adviser in air-tel and we see in consumer court

thank you
good bye to worst cheating no 1 company in telecom network

Regards
vignesh
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Dec 7, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2016
Airtel Customer Care's response
Dear Vignesh,

This is with reference to your post dated 2 November 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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