[Resolved]  Airtel — Worst response of Branch manager

Address:

Tiruchirappalli, Tamil Nadu

I'm using airtel sim card for the past 6 years and my number is [protected]. And i have used it as postpaid number for more than two years when i bought the sim card i bought it with my brothers proof sofor chaging it i changed to prepaid and registered with my proof address and again i switched to postpaid in the month of june. Due to some personal isuues i wish to switch to prepaid again so i went to costumer care and insformed them but the BRANCH MANAGER BHUVANESHWARI spoke rudely and she didnt respond properly and after contatcting the customer care on 7 th this month i went and submitted all my related documents and got the prepaid sim also..but till now my number is not migrated to prepaid they are cheating me .. whenever i call them and ask about my query the FLOOR MANAGER MOHAN is keep on telling that we will solve it like that.. and another person from backend called me his name is ANTONY he promised that my number will be migrated to prepaid on 14.8.14. but when i call them they are casually telling that branch manager didnt process your request and tomorrow is leave and i have to wait again till monday...Till now from 9.8.14 i couldnt able to use my number i'm totally got irritated about this and i want you to take severe action against the BRANCH MANAGER BHUVANESHWARI AIRTEL TRICHY LOBBY...