[Resolved]  Airtel — Worst service and many lies

Address:

Pune, Maharashtra

I requested for MNP no [protected] to airtel office. Initially from 4th May to 15th May I did not receive any single simcard from Karve Road office so asked them for alternate store address or any solution. Customer care person given me two incorrect addresses in between which i visited and found closed so I made complaint to 121. Then I received follow up call from Mr. Mobin (Mobile No. [protected]) and he explain me the process and requested to visit the store as he will make available sim from one other store near Karishma Society. So I submitted form on 16th May 2015 which was verified by Karve road branch and forwarded another store and again verified. I continuously inquired regarding status and requested them to update regarding same. On 19th they said process from our end is completed and you will received completion within few days. So I waited and again inquired to the bsnl office where their response was that we haven't received any such request as on date. Again when I inquire I have assured that there is no problem and the usual process time is 7 days so it will be completed. Then I have again visited airtel karve road office and after long discussion with them I have told that we will give status by tomorrow morning by 11.00 AM. On 26th I received a call as stated and message was given to me the process is completed your no will be activated within few days. On the same day I have receive call from Mr. Mobin at 4.00pm saying that we have received rejection and this cannot be completed so you will require to do the complete process againl and exact rejection is unclear. Then I tried to again complaint on 121 but they do not cooperated hang up the phone and havent registered my complaint.