Airtel — Worst service from airtel porur centre

Dec 22, 2015

Updated by Rajanalokravee "If you have a SmartPhone you should be on Airtel"

On what basis do you people form this slogans for your services. That too when you have such lousy Customer Care centres.

First please teach your Customer Care Centre employees to attend the calls of the Customers. Don't know how daringly they give their nos. to customers and ask them to call them if any problem. Take my word, the problem starts there.

Today the Customer Care Centre Manager, (Don't know whether he really is the manager or just goes around telling like that) picked up my call (after umpteen no. of calls from Saturday morning till Monday Morning 8.00 o'clock) and told that he would deliver the hotspot dongle within one hour. His one hour didn't even come. After that I myself called him and asked him what happened you had promised me to deliver the dongle within one hour. he told he is at some customer place. And will deliver the dongle after he finishes with the customer. Still now he has not delivered It is now already 5.30pm. For your reference I would give you their nos. and name.(Dilip(Calls himself Manager) - [protected] and Sundar - [protected]/[protected])

Suggest to take some action on such bluffers or your Slogans will remain only as slogans with no meaning in it.