[Resolved] Airtel — Worst service from prepaid | |||
Hi, I am Sivakumar my number is [protected]. I am using 1 prepaid, 3 postpaid, 1 dth and broadband connection for almost 6 years. But their service is very pathetic and customer care doesn't even bother to help and they are so arrogant if you are calling from prepaid but the case is totally different if you call from postpaid numbers. I recharged for 349 but the Internet was not working for almost 3 days they didn't intimate about the distruption nor refunded the money on prorata basis. I wanted to port out all my connections and services from airtel so sent port message. After this I was called by some lady and she assured me that she will do 349 recharge for next month but the cutomer care is denying it. I am moving out of airtel completely with all my services now. GOOD BYE AIRTEL. Was this information helpful? | |||
May 18, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 08, 2017 Airtel Customer Care's response Dear Sivakumar, This is with reference to your post, dated 8 April 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Karishma Chauhan airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 17, 2017 Airtel Customer Care's response Dear Siva, This is with reference to your post dated 8 April 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
Add a Comment | |||
42%
Complaints
54504
Pending
0
Resolved
21959
View all 54504 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment