[Resolved] Airtel — Worst service in shifting the landline from one location to another | |||||
We have shifted from one location to another within chennai. We have asked for cancelling the broadband connection from airtel office, but were advised that they can help us shift the connection. It has been nearly 20 days since they have shifted the landline but we have not got the connection yet. We have called the customer care "121" more than 10 times and also few of the staffs known in airtel office. All we are getting is only unsatisfied and silly reasons. Worst service expected from airtel. Was this information helpful? | |||||
Sep 1, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 28, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 28 July 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Aug 01, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 28 July 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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