[Resolved] Airtel — Worst service. Money minded | |||||
I already top up for Rs.90 talk time and Rs.110 rate cutter for my airtel sim. Today I have balance of Rs.10. I just made a call to my friend and speak for a 1 to 2 mints.after that it suddenly tell that insufficient balance to make outgoing call...before 1 month also I got same issue..I have balance of Rs.7 but I am not able to make any calls after that only I put rate cutter and top up of Rs.90 also...on that time itself I call to Airtel customer care but they are not give proper reason for this..I ask them what is the minimum balance for doing outgoing he told Rs. 1.5 but on that day I have Rs.7 but not able to do the out going..Now also while talking about imp matter it says low balance so I check my account it shows Rs.8.24 but not able to make outgoing.If we tried their customer care means it is not connected after we give any complaints.REALLY A WORST SERVICE PROVIDER.WHAT IS THE USE OF A SIM.If we are in any urgency we call some peoples but in this sim it is not at all possible if you are not have balance minimum Rs.20 or above. Was this information helpful? | |||||
Aug 14, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 25, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 25 May 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 02, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 25 May 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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