[Resolved]  Airtel — Worst services from airtel 4g with snail slow speed

My 4G LTE number is: [protected] & i had been complaining since more than 25days about the snail slow speed or non connectivity. The few reference numbers: 64685909 raised on 1/8/15, 64009289 raised on 14/8/15, were not attended to but false promises stating every thing would be OK or try to pay & take some more data are the only answers that we keep getting. The billing data is 19th & from 23rd to 26th there was no connectivity, when complained was informed that there was some technical issue & during the billing the credit for that days would be given, but who is going to pay for my losses that i had to incurred for not doing my official work. Right after 4 more days when we connect the dongle it shows as authenticating for 20-25 minutes & the response is still the same even after 15 days of raising the complaint. To open a web browser it takes more than 25 mnts & you call this 4G???? They are cheating people with false promises & life long free internet if the connectivity is slow...Please do be glad to know that the snails are faster than your 4G speed.
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Aug 7, 2021
Complaint marked as Resolved 
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Dear Vijay,

This is with reference to your post dated 16th August 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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