[Resolved] Airtel — Worst/no service at hyderabad

sachin29

from Mumbai, Maharashtra

Address:	Hyderabad, Andhra Pradesh, 500032
Website:	www.airtel.in/personal/digital-tv

Hi,
I am following for dth service from last 4days and no right response from customer care. Provided cell no. By them [protected]/[protected]/[protected] all are not responding either not reachable or switched off. I am fed up with their no service at all.
I want them to return back my recharged money and i will opt for another brand, at least they take responsibility to resolve.

Regards,
Sachin
[protected]
[protected]

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May 15, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 24, 2016

Airtel Customer Care's response Dear Sachin,

This is with reference to your post dated 24 May 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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May 24, 2016

Updated by sachin29 Hi,
There is no Signal from last 3 days of Airtel DTH, called Customer care more than 50 times, they are not able to provide any solution even their seniors are useless, one employee says that 1 senior who is available knows only Tamil, they definately have wrong hiring.
They are not able to provide details about return back of recharged money and setup box of 2 nos what I am carrying.
There technician are not making any calls, and customer care saying that technician will call back. My 1st preference was Airtel only, after their NO response, I am forced to change all my Airtel Service(DTH/Landline/Mobile etc.) to Other service provider.
Highly recommend not to buy Airtel DTH, due to NO service at Hyderabad.