[Resolved] Airtel — Wrong Bill Amount and Call Details

SINNAM

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Currently Im using Currently I’m using 399 Plan in that 1. Local Call 250Min Something free. 2. STD calls 570 min something free 3. Message Local/STD 200/month Free 4. 250MB data Free. I have used around 300MB data and Local calls around 200 and STD calls around 1000. As per Bill details call and time wise totally wrong. I matched in my mobile history also. Sum of charges also wrong.Please do needful. Mobile-[protected] Name-Sinnam Singh Kushwah

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Aug 13, 2020

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Comments

SINNAM

from Bengaluru, Karnataka

I have converted PDF to MSEXCEL and calculated sum of changes are wrong.
I'll update you Excel as per Bill details along with bill.

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Kushwah,

This is with reference to your post dated 07 July 2014. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

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