Airtel — wrong bill for last 2 months

Address:

560066

Further to our discussion I am attaching the emails that I sent to Nodal and appellate and no resolution provided.

I have attached all the emails and I have shown you the bank statement today. Pls take necessary action and close the issue on priority.

There are 2 issues on my mobile number:

Reversal of Rs 1372 to my account that Airtel claims to have done on 14th April has not happened, this needs to be closed earliest and I want Rs 50, 000 compensation. If this is not taken care and closed in the next 3-4 days I will definitely file a case in the consumer court and also in TRAI.

• My 2 numbers were merged with my primary number with no dues and suddenly AIRTEL shows dues to the tune of Rs 4000 and I need this reversal without any further follow up

• I want all my customer service calls to be sent to me on priority from Nov’17 till date from your customer service team and also the calls that I spoke with Heena

I have attached all the proof’s and will not share anything, but if the issue is not resolved this will be taken seriously and I will go ahead and disconnect all my 3 numbers from Airtel.

Of late Airtel has been one of the worst customer service providers and I am wasting too much time handling the small issue.

Naveen – I hope you can resolve the issue as I have also kept the consumer forum director in the loop in this mail.