[Resolved] Airtel — Wrong bill generated | |||
airtel Account: [protected] I have a complain regarding my bill that has been generated for the bill period 5 aug to 4 sep. There is a section as value added service where I have been charged for sms-international although the message has not been sent by my cell.On talking to the customer care executive on 20-Sep at 11:30, I came to know the international number is [protected] which is nothing but a spam number. I want a clarification for the same that how have these messages been sent to the spam number for which I have been charged and if this is some other way to fool customers by charging them more than what they have used. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Concern,
I have use your network since long back, I have seen this month bill in this month bill Rs. 305 added as Internet charges on my bill. I have never been used Airtel Internet, I alwys use perpaid net on my alternate sim. My request to you kindly wave off the said amount because off I never been used the same.
Regards,
Ashwani Asthana
[protected]
I have use your network since long back, I have seen this month bill in this month bill Rs. 305 added as Internet charges on my bill. I have never been used Airtel Internet, I alwys use perpaid net on my alternate sim. My request to you kindly wave off the said amount because off I never been used the same.
Regards,
Ashwani Asthana
[protected]
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This is with reference to your post dated 24 Sep. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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