[Resolved] Airtel — Wrong billing in name of data usage | |||
Airtel has raised a bill of 773 against me for the month of January'16, where my plan is just 150/-. When I asked for clarification, they told that an amount of 500/- was for Data usage and I strictly don't agree to the above statement they have made. I have wifi at home and at office and there is no way I could cross the total usage i was allocated. I had raised a complaint to cancel my service. But i believe this should be dealt seriously. They can't continuously force users to pay the bill they are gonna raise as per their wish. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 9 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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