Airtel — Wrong Billing & Network Issue [protected] 4g LTE | |||
Have plan of 650 unlimited which mean 3gb data at 4g speed and then the net would work but the speed would reduce. 1st month recd proper bill. 2nd month have been charged 900+, some unneccessary charge of RS. 200 have been applied without my concern. I have raised the complaint for billing about a month ago with airtel on email, calls, etc but no response. There has been no internet service for about more than 25 days and have raised the complaint with but still they have again added new bill of 800+, how can they do this, when there is no service how the bill be generated. Please look into to this Was this information helpful? | |||
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Airtel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
The complaints is already with you but the team does not understand anything, keep on repeating the same thing.
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This is with reference to your post dated 12th August 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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