Dear team,
I am really very unimpressed with ur service what kind of service provide by you...i have raised a complaint regarding my digital tv that my standard stb dosen't working ... ur executive came and told me that we don't have standard stb and forced me to upgrade with hd box.. with Rs-600/- and from customer care says u have to charge with only Rs 350/- to change your standard stb ... why i have purchase hd box .. after that they have closed my complaint without my information ...after two days i have reached your service partner named "net dot solution" they have suggest me that we have upgrade ur standard box with hd box in the amount of 450/- and they have promised me to do a waiver of amount Rs-250/- with their side ... by tomorrow but still two days gone still waiver not done and also they don't pick my phone ... what is that means they are foolish me ... i am really not happy with this kind of service ... on the other hand u have promised ur customer a better service ... but on other hand what kind of service provide by ur service partner i need my waiver that they commited ... else i stopped my service ... and i am move on ur compititor...
Customer ID - [protected]-001
Name - Seju nirankari
Contact no. - [protected] Was this information helpful? |
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