Airtel — Wrong Deduction of Balance - Please Refund the amount | |||
My name is Rajeev Trivedi. My Airtel mobile no is [protected]. I am fed up with Airtel. They are doing cheating. On 27 May, 2015 I have done 2g data recharge of Rs. 42/- for using WhatsApp through airtel website (encl. detail of 2g data pack). I switched on my mobile data and opened WhatsApp chat at the same time. Then I switched off my mobile data. I saw, the amount deducted from my main balance. To confirm this, I have taken screenshot of the deducted amount and repeated the same process again and I found cheat done by Airtel, the amount has been deducted from my main a/c balance. On 29th May 2015, I have done talktime recharge of Rs 100/-. Till 31st May 2015 they deducted near about Rs. 60/- from my main a/c balance so far. I don't know why Airtel is doing such type of cheap things. I want my money back with compensation. Please refund the amount as soon as possible. Thank you! Encl: 1- net pack details. 2- Deduction proof. 3- recharge details. Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 30 May 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
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Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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