[Resolved] Airtel — Wrong details on airtel application | |||
Sir The information about usage of local minutes, STD minutes and data usage I am getting wrong information on my Airtel application. Due to which there is a confusion on usage of STD minutes it is showing 270 minutes which I have never used. Request you to kindly look into the matter at the earliest. As I am unable to decide my plans. Kindly look into the matter at the earliest and oblige Thanking you Pratap Deshmukh [protected] Was this information helpful? | |||
May 24, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 20, 2017 Airtel Customer Care's response Dear Mr. Deshmukh, This is with reference to your post, dated 20 April 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 22, 2017 Airtel Customer Care's response Dear Mr. Deshmukh, This is with reference to your post dated 20 April 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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