[Resolved] Airtel — Wrong email ID and phone number entered for my airtel broadband

9841446033

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600004

Hi,

Both my mobile number and email id are wrongly updated for my broadband connection and I am not getting any emails or messages. I have tried multiple times to correct it thru customer care number but there are no options.

My account number is: [protected].

Correct this immediately so that i can view my correspondence and pay my bills appropriately.

Nalina R

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Apr 30, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2017

Airtel Customer Care's response Dear Nalina,

This is with reference to your post dated 16 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

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Comments

angucool

from Karur, Tamil Nadu

Dear [protected],

You have not provided the proper information like Connection No., Name of connection, customer ID and all other details to Airtel team. Provide these information to do update as soon as possible

ANGURAJ