[Resolved] Airtel — wrong information about recharge | |||
I recharged on 20th july 2017 amount to 399 that said to benefit me with 1gb 3g or 4g data per day. But this was nowhere mentioned that it is only for 4g phones. Now i am not able to use internet as neither do i possess 4g phone or sim. This is wrong to cheat customers by providing incomplete or wrong information. Now either benefit me with the mentioned plan or refund back the money. Was this information helpful? | |||
Sep 2, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 30, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 29 July 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 31, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 29 July 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
 Add a Comment | |||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54499
Pending
0
Resolved
21958
View all 54499 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment