Airtel — wrong information about the products

Address:

office no 62, 2nd floor, Xth central mall, mahavir nagar, kandivali west, next to dmart, 400067

One of airtel employee call me her name is supriya and no - [protected] - she give me wrong information about the postpaid plan please closed the my sim or change my plan
Date of the incident - 8/05/19
Client no - [protected] / [protected]
Client name - rubina khan
Incident location - kandivali west
Please closed my sim card or change my plan for 199 plan