[Resolved] Airtel — WRONG INFORMATION AND CHEATING BY PROVIDING LESS BENEFITS THAN AS INFORMED

shahyawar

from Mumbai, Maharashtra

Address:

New Delhi, Delhi

I AM AIRTEL USER IN DELHI AND MY NO. IS [protected]. I CHECJKED MY BEST BENEFITS FOR 3G NET PACK WITH THE RETAILER AND I RECIEVED THE SMS OF SAME FROM AIRTEL. THE OFFER I RECIEVED FROM AIRTEL WAS RC WITH 255 AND GET 2 GB 3G DATA USAGE. 1 GB BENEFIT WILL BE CREDITED POST 1HR OF RECHARGE BUT I RECIEVED ONLY 500 MB BENEFIT i.e., TOTAL OF 1.5GB. I STILL HAVE THE SMS FROM AIRTEL SAVED IN MY PHONE IN WHICH SUCH BENEFIT IS MENTIONED THE RECHARGE WAS DONE ON[protected]. HENCE I WANT RAISE A COMPLAINT AGAINST AIRTEL FOR MIS SELLING AND CHEATING WITH THE CUSTOMER REGARDS,

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Oct 28, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2015

Airtel Customer Care's response Dear Shahyawar,

This is with reference to your post dated 19th March 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards

Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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