Airtel — Wrong information by the csr

Address:

Bangalore, Karnataka, 560030

Hi Team,

I spoke with customer service Rep (Varun Gowda) today 07/03/2016 at 3;50 pm enquiring about the plan 146 ISD plan. He told me that the plan is applicable for UK countries(for both landline & Mob) .

After doing the recharge of Rs 146, I couldn't make the call to UK and tried calling the customer care and Mr Nagendra told me that It is not applicable to UK.

Request you to interrogate and kindly asked to refund my hard earn money.

Regards,
Fairoz Baig