[Resolved] Airtel — Wrong information given in Airtel advertisement | |||
Hi I am soumyjit using your post paid connection for last 5years, no-[protected].in your advertisement you show that airtel network is best network between other network provider proved by some company. Recently i change my address & move about 200mtr far away from old address & i am unable to access 4g network. Your ccare executive inform me that there is no 4g connection. Kindly solve the issue or please stop the add where you shown your network is best & we get it from everywhere in india. Otherwise you loose trust from a customer & i shall move to other network provider. Ps: my wife & father use other connection but they don't face any issue. Regards Was this information helpful? | |||
Aug 21, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 06, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 15 June 2017 . We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 19, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 15 June 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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