Airtel — Wrong information Urgent airtel xtreme is a big tension [protected]

Dear Team
Urgent airtel xtreme is a big tension [protected]
On 29th Dec, 2021 i have applied for airtel xtreme plan. By giving 590 online as installation charges which will be recvd me as a cash back in next 6 months.with 1 month free of any speed plan plus no rental bill for my d2h connection for lifetime..nor any other hidden cost with no lockin period.
Second month in case, i want to downgrade my plan from 799 to 499...it can easily happen by calling at customer care or by airtel thanks app..(these are words and terms n conditions informed by your sales person- Mr. Vipin [protected] ( same for this we spoke over call at 121 and discussed everything in conference with Mr. Vipin & customer care team member serial request no.[protected] and mr. Vipin promised me and customer care team agreed upon same as in case of any wrong commitments by him, he will either refund my 590 or in case, next month, koi bhi extra bill aata hai ( as if i want to downgrade my plan or d2h rental, he will bear those charges ) hope everything clears to your team...you can check call recording of 29th dec 2021 at 4.16pm with customer care team with mr vipin in conference call..( screenshot of call made)

So i wont bear any hidden amount... i will pay only for that thing which mr. Vipin told me while selling xtreme broadband to me.

Now again on 28th Jan 2022, when i checked my airtel thanks app, i am shocked to see that 186.60 rs I need to pay by 5th Feb.. for what these charges are levied on me..?

I won't pay any extra amount..wrong info provided by airtel for selling airtel xtream plan..why will I bear losses? Airtel is always sell plan by giving wrong info..

Mr vipin now not picking my call ...but at the time of selling, he told me..he will their for each n everything...

Kindly correct my bill details..I only Pay internet charges jo mei use karungi..else I don't want to continue with airtel internet nor airtel d2h(discontinue kardiya tha Maine reason was again wrong info.n plan rental was more...)