Airtel — wrong itemized billing

Address:

Ghaziabad, Uttar Pradesh, 201012

I am using a airtel number with the tariff plan of rs.999. As per the tariff plan i got one child plan free of cost. Last month i gone through the itemized billing i came to know that in the itemized billing the tariff plan against my number was mentioned 700 and against the child connection plan of 299 was mentioned.

When i made a complaint to airtel, they accepted the mistake but not ready to correct the previous bills which were wrongly generated.

Actually this is a case of wrong representation of the data to the customer and government both. This is for the information and necessary action.