[Resolved] Airtel — Wrong number recharge complaint pending by airtel | |||||
Hie i have rechargerd a wrong number while recharging my contact no. On 25/09/2016. The same day i sent my request to airtel for reverting the recharge which they said would be resolbed within 48 hours. It has been a week and still nothing has been done. I can't understand why airtel called me twice asking me if the matter has been resolved without resolving it. Please look into the matter as soon as possible!!! Correct number: [protected] Amount: 599 - (3g recharge for delhi circle) Wrong number: [protected] Transaction id:[protected] Reference number rrcrv[protected] You can contact me at - [protected] Was this information helpful? | |||||
Nov 4, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Oct 02, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 1st October 2016 We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Oct 04, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 1 October 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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