[Resolved]  Airtel — Wrong Plan activated : [protected]

Address:

Chennai, Tamil Nadu

I have been using an airtel prepaid number for the last 4 years. It was recently that I had recently migrated to Airtel Postpaid in the hope of having a stronger relation with airtel. The conversion from prepaid to post paid took more than 10 Days and to worsen things the sales executive (Mr. Karthik S. from airtel showroom in 41, Thambiah street extension, West mambalam, chennai 600033) has activated a corporate plan (NEW 249 PPS) instead of the individual plan with airtel My plan. I wish to change to individual plan My plan ID: MYOP[protected] and opt out of this wrongly activated corporate plan My plan ID: MYOP[protected] The Rs 399 Plan with 12 myPacks free myPacks added 12 out of 12 information 100 Minutes Local Mobile X 5 = 500 Minutes 65 Minutes STD Mobile X 3 = 195 Minutes 200 Local/National SMS X 1 = 200 Local/National 135 MB 3G Internet X 3 = 405 MB It is indeed very poor service from a telecom giant such as airtel. To add to my misery, the customer care executives have no idea as to what is to be done. Awaiting action Shriram N