[Resolved]  Airtel — Wrong Plan Recharged. Airtel to Airtel STD calls instead of 3G plan

Address:

New Delhi, Delhi

01/07/2014 - morning I checked Airtel.in and found Prepaid 3G recharge of Rs.249/- offering 1GB for 30 days validity. I have recharged of Rs.249/- through Airtel Money for this 3G plan. After many hours the plan is not activated, so i called Airtel 121. The executive said "Sir your recharge activated with 500 STD minutes on this mobile" I said i have recharged for 3G as per the plan details showing in the Airtel website. She in turn checked the Airtel site and said Yes it is showing 3G 1 GB for 249/- but you have to recharge from that site to get this activation. We can't change the plan or refund the amount. I request her help, so she said to transferring the call to Airtel Money and said if they will help to refund the amount. But the call was disconnected in between. The call was charged Rs.0.50 per 3 minutes, i lose some money that way also. I request for the Refund of Rs. 249/- (Txn ID[protected] or to recharge my Number [protected] with 3G activated.