[Resolved] Airtel — wrong recharge on airtel number- need refund

Userrai

Address:

India

Dear team,

Hi i am, Rakhi bayen.
Today i have done a recharge transaction through airtel my money (Airtel app). But due to user interface i have entered wrong no during the transaction.

Kindly reverse the same in correct mobile no.
I have already tried to connect to customer care several times right after I did the recharge, but they didn't pick up. I also sent emails with the problem. But I got only automated reply. No solution.

Now please do the same on urgent basis…. Details are as below….

Date - 20/04/2020 9.47 am

Correct mobile number-[removed]

Wrong mobile number-[removed]

Amount -598

Transaction id[protected]

Payment mode - Netbanking

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May 2, 2020

Complaint marked as Resolved

Airtel transfer the recharge amount to correct number.

Airtel customer support has been notified about the posted complaint.