[Resolved] Airtel — Wrong recharge reversal for rs. 399 | |||
Dear sir, Kindly consider the following stated matter, and do the need-full. 1. Recharge date and time :22/05/17 9:50pm 2. Recharge amount :399 3. Correct number :[protected] 4. Wrong number :[protected] 5. Website from where recharge was done :airtel app (Airtel18/pb/prepaid txn#[protected] 6. Alternate contact number [protected] 7. Reference sr pr[protected] and complaint no. [protected] (Mr. Sagar), he assured that the matter will be sorted out and i have to e-mail it at [protected]@in. Airtel.com, but till now i have not received a positive reply. Best regards Kapil arora Was this information helpful? | |||
Jul 3, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 24, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 23 May 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 28, 2017 Airtel Customer Care's response Dear Mr. Arora, This is with reference to your post dated 24 May 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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