Airtel — Wrongful Balance deduction

Address:500004

My Name is Ganesh B, i have [protected] . i see that Lot of balance is Deducted without my knowledge or approval. code is ir99. and am trying to contact them to give me details of deduction, still there is no Reply from Airtel. on[protected] i recharged with 220 Rupees and Today[protected] my balance is 1 Rupee. i didn't Make or received any calls while am Roaming. This is called Stealing Money in General world. am not sure what Airtel calls it.
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Dear Ganesh,

This is with reference to your post dated 2 December 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Dear Umesh,

am in touch with [protected]@airtel since week and no update yet. my incoming is blocked now. but i can receive SMS.

Regards
GANY
Dear Airtel,
every time Airtel Specialist Mails me an update, they are proving them self senseless than Specialist. i send them my mobile Screenshot of successful Recharge and they mail same Reply template with different signatures that there is No Records.
i just want to know why Balance id deducted. is Airtel in need of Money ?? let me know i can spare some Donation...sick.
Find the attached screenshot. Read my complaint mail and then Reply. no Templates. yo

Dear Airtel,

you can not put blindeye to evidence. someday you have to answer. you cant send Template all the time.
No update yet.

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