Airtel — wrongful deduction of rs 67.61

Address:

Kolkata, West Bengal

Sir,
I Tapas Kumar Chakravarty of Kolkata possess Airtel mobile no [protected]. On 05/02/2018, I received an sms from airtel at 3:33 pm through which i was informed that an amount of Rs.67.61 has been deducted by airtel from my prepaid A/c balance on account of International roaming rental. They have further informed that an additional amount of Rs 31.39 will be deducted subsequently from my prepaid A/C.

I have never been on International roaming till today and the deduction has been made wrongfully causing great harassment to me. I tried to contact Airtel Customer care Executive but no facility of that kind has been provided by airtel authority.

I am a senior citizen and a retd. Central Govt officer. It is my humble request to you to kindly intervene in the matter to redress my greivances so that the amount of Rs 67.61 which was wrongfully deducted is credited back to my prepaid A/c by Airtel forthwith.

Regards,
Tapas Kumar Chakravarty