[Resolved]  Airtel — Wrongly Recharged for my airtel prepaid no at 499

Address:600073
Website:Airtel

Hi, Am a part of airtel family for past 10 years. my and my wife, my father and mother having each postpaid and prepaid airtel nos. On 5/4/2017 at 11.30 PM i have recharged my airtel 499 on wrongly instead of to recharge my MTS datacard no. i connect the airtel executive on 6/4/2017 from 8.30 pm onwards, and i came to know that for 499, its international roaming for 1 days and that is going to expired on 6/4/2017 12 pm onwards. i informed to executive to change the plan . they told to not to revert back. they gave higher official to no to speak further. am try to connect [protected] with complaint reg no[protected]. i need my money back. or recharge 499 to my main balance of my airtel postpaid no or recharge any data plans. this my request, kindly revert back.
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May 22, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 7 April 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

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