Airtel — zero internet speed in mahadevapura

mangai_a23

Address:	560048
Website:	www.airtel.in

Airtel claims itself to be the fastest internet in india? Absolute nonsense. Your ookla also showed your real face. Below is my results on your network by ookla
Download speeds: 0.56, 0.40, 0.37, 0.28 mbps
Upload speeds: 0.24, 0.18, 0.05, 0.02 mbps

Donot shamelessly advertise yourself in india without resolving the issue. My issue is open for 3 days now and they keep saying they will resolve in 3 working days!! They don't even follow their own sla?
If bangalore city itself is this way and how they provide internet to other parts of india?
My service request number: sr88721882, if you cannot resolve it in the specified days, please take back your product and refund my money with penalty for cheating the customer with cheap product.

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Airtel customer support has been notified about the posted complaint.

Nov 30, 2018

Updated by mangai_a23 the issue is in the HOTSPOT dongle with number: [protected]. First educate yourself with the info that we cannot make calls form a HOTSPOT.

Nov 30, 2018

Updated by mangai_a23 I pay airtel monthly rent and waste half my day in talking to the CUSTOMER CARE where people don't even know how to speak to ask them to resolve the network issue. Why does airtel call themselves the ### speedest fastest network, Anu Bahl from CUSTOMER CARE promised that it will be resolved by 3 Dec that too after i called them again for the complaint raised on 28 Nov. Yet no one called till this time to check on the network connectivity.
Attaching their ookla test results!! Airtel be proud that yours is the worst network in the whole world.