[Resolved] Airtel — Zero worst network coverage | |||
Facing network issue from last one year at my home and called customer care number of time but no resolution. Every time I get to know that request has been forwarded to the network team and resolution time cannot be confirmed. Cherry on the cake is that every time i call to follow up regarding my previous complaint they dont find the data in their system. The service is too pathetic and I strongly don't recommend airtel. Was this information helpful? | |||
Aug 10, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 01, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 1 May 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 10, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 1 May 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
2 Comments | |||
Comments
Now that's the problem, I am talking about network issue related to prepaid mobile. Where will I get the account number from?
Reply
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