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Alcatel Lucent Complaints & Reviews

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Last updated Mar 5, 2022
Complaints 48
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18
Unresolved
30
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Alcatel Lucent reviews & complaints page 2

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C
Chidambaram N
from Noida, Uttar Pradesh
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No service center

Address:Chennai, Tamil Nadu

I bought Alcatel Onetouch Idol X+mobile from Flipkart on before 9 months back. I have updated my mobile version and after that my mobile got switched OFF and then i am searching for service center in chennai and i visited more than 3 center in chennai as per the alcatel service center and also i sent mail to alcatel india mail id (customer.care.[protected]@alcatelonetouch.com) But still now i didint got any response from them it was more than...
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G
gkcharmal
from Pune, Maharashtra
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Form - 10c rejected, rejection still not received

Address:Pune, Maharashtra

I have been applied for PF withdrawal claim by submitting form-10C. On 1st July I received SMS from EPFO that "Form-10C claim withdrawal has been rejected and rejection letter is under dispatch/dispatched". Its more than month now but still i have not received rejection letter.

Please check and confirm on the same.

Regards,
Govind Charmal
PF accnt No: MH/211244/2774...
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N
newstocks
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fleecing the customer

Address:Kolkata, West Bengal

Dear Sir I had bought the above mentioned set on 25/06/2015 from flipkart for rs 7999 .Unfortunately its scren glass broke. I took the set to Alcatels authorised service centre in Kolkata M/S Anand &Co who expressed their inability to solve the problem and asked me to go to M/S CAPITOL ELECTRONICS ULTADANGA ( who are not the authorised service centre., which I learnt later) After three visits to the shop they told that they do not have...
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R
Raj Kumar Kamalanathan
from Bengaluru, Karnataka
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Mobile Switched off Automatically and memory card slot problem

Address:Bangalore, Karnataka

Hi friends, Don't buy any Alcatel Mobile brand. I bought Alcatel onetouch flash on January 2015, 4 months no problem. End of the may i got problem I given my mobile to Sri Sai Cell (Bangalore), They checked and said to me its a physical damage of SD card slot. I said to them i didn't do anything and also often restarting mobile automatically. but they asked Rs.1650/-. Whatever I told to them they didn't listen my words and again...
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Address:Bangalore, Karnataka

This phone with Serial No "8020D - 2AVPIN1 - B1" has developed a major problem today Feb 8th, 2015 with no prior warning. It was working great since Jan 1st which is when I started using it (received the item on Dec 27, 2014). The Bluetooth Sidekick got disconnected from the main phone. When I checked the main phone, the screen was unresponsive and not responding to touches. I rebooted the phone as this usually resolves such problem on Android...
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Address:Bangalore, Karnataka

This phone with Serial No "8020D - 2AVPIN1 - B1" has developed a major problem today Feb 8th, 2015 with no prior warning. It was working great since Jan 1st which is when I started using it (received the item on Dec 27, 2014). The Bluetooth Sidekick got disconnected from the main phone. When I checked the main phone, the screen was unresponsive and not responding to touches. I rebooted the phone as this usually resolves such problem on Android...
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E
Elegant Associates
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Camera-Covering case Broken

Address:Ernakulam, Kerala

Dear sir, My name is M.K.N.Babu, Office address:Elegant Associates, Opp.Maharaja's College Ground, M.G.Road, Ernakulam, Pin-682011, Ph[protected], [protected] I have purchased a Mobile Handset, model No.ALCATEL ONE TOUCH 6030D, on 1st March 2014 from Alif Communication, Penta Menaka, shop No.B1, Shanmugham Road, Ernakulam-31.Ph-[protected], After one month of purchase, camera's covering ( back case glass) has got damaged. acidently.Even...
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A
aa.nair08
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone Service

Address:Kottayam, Kerala

I Purchased Idea 3G Smartfone Aurus2 (Alcatel 4030D) before 4 Months. But after 2 weeks phone is dead and send to service through near idea retailer.I'm waiting for the phone return. I didn't get till now and I don't know what is its state.when i contact them i don't get answer about my phone....
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Rohit Doriya
from Veraval, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not accessing memory card.

Address:Rajkot, Gujarat

Dear Sir, I have your smart phone named Idea AURUS 3. i have a problem in that since i have purchased it. It has problem like Battery, Slow working, Hang. etc. I have given it for service at least 3 times but, i didn't get good response. I have given my phone for service because it is not accessing the memory card. I am not satisfied with your company. Please take some good steps for my satisfaction. My phone IMEI No.(1) [protected]...
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M
mkjha_mkjha
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SERVICE CENTER NOT RESPOND

Address:South West Delhi, Delhi

I have a Alcatel Mobile (QT-802) having mentioned "services by Yahoo" behind the mobile, suddenly the charger is not charging the mobile it shows " bad charger connected" what do i do, whereas i tried to contact Co. but there were no proper feedback from Co. side.
please do the needful and solve my problem.

thanks,
MUKESH...
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A
AmberAgarwal
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Handset not yet received

Address:Lucknow, Uttar Pradesh

Sir, i had purchased a handset i.e Alcatel4030D Aurus II on 26/04/2013. a fault had occoured after three days of purchase. I consulted service center on 01/05/2013 for my issue, they submitted my handset and told for repairing it even it is in seven days replacement warrenty. till its around a month i havent recieved my handset.
SERVICE CENTER : Z.A. MOBILES GF-4 leela mension, nawal kishor road, Hazaratganj, lucknow.
JOB...
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R
RAIA
from Gwalior, Madhya Pradesh
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Salary

Address:Madhya Pradesh

Respected sir' distributor take 50% of my salary then I will contact deepali pawar HR of the company but she ignored my problem.
. So I want my salary come in my bank a/c then regestred my bank a/c no.
Sales promoter
Anil shukla
Level-L5br...
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NITESH1587
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Touch Not Working

Address:Valsad, Gujarat

Dear Sir,

I Nitesh Singh purchased Alcatel OT806D Mobile as on dated 12/02/2012 with one year company warranty. after 5 months My Mobile Phone's touch
(Alcatel OT806D ) was not working and i given to alcatel service center for repairing and replacement of Touch paid on dated 20/07/2012 but till date my phone is not ready for use and every time i call for my mobile phone touch paid they always answer after 1 week...
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V
vijay khattar
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SERVICING ISSUES

Address:Delhi

I HAVE BOUGHT THE ALCATEL CDMA MOBILE PHONE IN MARCH, 2012. NOW ITS BEEN ONLY 9 MONTHS AND THE HANDSET IS STARTING GIVING ME THE TRUBLE . WE TRIED TO CONTACT THE SERVICE PROVIDERS BY TAKING PH NO. FROM GOOGLE BT ITS AL IN VAIN. EVER1 SAYS THAT WE CANNOT REPAIR THE ALCATEL MOBILE ANYMORE. EVEN WE CONTACTED THE CUSTOMER CARE PEOPLE OF ALCATEL BUT I AM SURPRISED TO SAY THAT THEY ARE EVEN MORE RUDE AND IRRESPONSIBLE TO THEIR DUTIES. THEY MISGUID...
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nitesh.gauba
from Thanesar, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service

Address:Gurgaon, Haryana

I had given my phone on service center for repairing as it was under warranty on[protected] . Till now almost 1.5 months had gone but my phone doesn't got repaired . When i Call there service center they give me the only reason that the company has not send them the courier of the part they have to repair. And say they will call me whenever the phone will get repaired. I am telling you the regarding details as following:

Model...
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K
kgopichand
from Vuyyuru, Andhra Pradesh
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BATTERY BACKUP

Address:Krishna, Andhra Pradesh

I PURCHASED ALCATEL OT-980 MOBILE 6 MONTHS BACK. BUT I AM GETTING VERY LOW BACKUP IN NORMAL CONDITION. I WENT TO LOCAL SERVICE CENTER M/S SATYAM MOBILE. I AM SPINNING AROUND THE SERVICE CENTER FOR 2 MONTHS. BUT THEY DID NOT PROVIDE BATTERY ON FREE REPLACEMENT OR NOT PROVIDE THE BATTERY FOR PURCHASE. THIS IS THE SERVICE OF ALCATEL CUSTOMER...
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anand_aks
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charger not charging mobile

Address:Uttar Pradesh

I have a Alcatel Mobile having mentioned "services by Yahoo" behind the mobile, suddenly the charger is not charging the mobile it shows " bad charger connected" what do i do, whereas i tried to contact Co. but there were no proper feedback from Co. side.
please do the needful and solve my problem.

thanks,
Anand...
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manjupooja
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Closure of PF account

Address:Bangalore, Karnataka

Sub:- Status of application on closure of PF account No. MH/211244/785


Dear Sir/Madam,

This querry is in regard to closure of my PF account with last organization Alcatel Lucent Managed Solutions Pvt. Ltd.
The application for withdrawal of PF amount is submitted by organisation to PF office on 25th Nov 2011. But I have not recieved the settlement yet.

Request you to kindly settle...
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V
vishal shangloo
from Kovilpatti, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non repairment of mobile phone

Address:Jammu, Jammu and Kashmir

Dear Sir,
I have purchased a mobile phone of Alcatel from Bharti Wallmart(Best Price) in jammu on 27/11/2011.The IMEI No of the phone is [protected] and the model no is OT-802Y.The phone had some problem with the ear speaker so i went to Bharti Wallmart and they asked me to give the mobile phone for repairing to the service center of Alcatel situated in Gandhi Nagar by the name of Mobile Care.i gave my phone on 28/01/2012...
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nitin0331
from Gurgaon, Haryana
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NOT performing well

Address:Ghaziabad, Uttar Pradesh

I buy a multimedia mobile handset(ALCATEL OT-710D) from kaushambi ghaziabad EDM MALL ON 10-AUG-2011 bill number-[protected].Which is not working properly .not only game but third party application is also not working.So i go to service centre laxmi nagar but they behave rudely so i wont submit my phone their and directly go to(ICE3 SEC 16 NOIDA) partner company of alcatel to repair my mobile but still i m facing problem.i go to the company...
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