Ali Express — for injustice in dispute result

Address:	Ahmedabad, Gujarat, 380015
Website:	www.aliexpress.com

Email id: [protected]@gmail.com
Order id: [protected]

Product- 20000 mah powerbank with dual 2.1A quick charge ports.

Problem- there was only one 2.1A quick charge port and the other was 1A only.

Further it does not charge hardly 3000 mah, so it is not at all 20000 mah.

It sometimes not at all charge phone even though it has 60% battery backup remaining.

I want to make appeal on dispute result.

I am unable to appeal as there is no appeal tab showing in this dispute. I haveadded snapshot of my dispute page which is not showing any appeal tab. Please help me challenging disputevresult by making following appeal for me.

"I had provided video as well as picture of product as not working. Kindly see those videos first. In my dispute, seller has not responded even once and AliExpress had interfered by giving dispute result of returning product and getting refund. AliExpress had gave this judgement though seller had 5 days to respond. Even i had not accepted that judgement or not provided option to accept or reject that judgement. Automatically it had shown in my dispute page.

This judgement is totally fraud by and cheating by aliexpress for my side. Because if I return the product, i shall be charged $10 approx for shipping charges, which is almost equivalent to my refund amount. Then what will be the meaning of returning the product??

I had provided the fact video and proofs, it shows seller has provided defective product. Still i had to bear because of aliexpress judgement. Please understand and refund me my money by considering this appeal."

Please respond back.