Ali Express — money debited from card but order cancelled by the app.haven't received refund. | |||
I'm a regular customer at ali express. Last time while placing the order my order got cancelled. So i tried again2-3 times, and the next day too. In the process my two debit cards(which i used for this) were debited. My email id is: [protected]@ediindia.org Details: INR 1039.53[12:31, 22/09/19] Card ending(...0061) INR 1036.33[23:53, 23/09/2019] card ending (...0499) Ihavent recieved any refund yet and their AI customer care also can't help me. I'm hoping this can help me. Thank you. Siddharth Patel Was this information helpful? | |||
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Ali Express customer support has been notified about the posted complaint. | |||
 2 Comments | |||
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RP[protected]CN when you coming my order
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I cancelled the order and the seller agree with the cancellation, because I don't want the order anymore. Since then up till now my money was not refund. I attached the order information on this complaint, I will be very happy if this problem is rectify. Kindly help to resolve the issue.
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