Ali Express — obscene and adult materials - wrong information given by the seller - local custom fined on the customer

Link of the product: https://www.aliexpress.com/item/[protected].html
Aliexpress order # [protected]

Dear sir/madam [aliexpress]
With due respect, i am a victim of wrong information given by the seller and today the local custom fined me sar 1, 000.00 (One thousand saudi riyal) for ordering such prohibited item to saudi arabia.

But i want to tell you that as per my initial conversation/exchange of messages with the seller (Screenshots attached), i had been confirmed of a safe shipment of such item to saudi arabia by the seller when i asked about if there is any restriction to order such item for saudi arabia the country where i have been living in.
So, based on the written confirmation as above from the seller, i placed the order and paid the amount.
I took 2 months to arrive the shipment with the item to the destination country (Saudi arabia) from origin country (China) and moreover, when i visited the local post office, the authorities denied to have the such shipment firstly, upon my continue visit, they finally replied that the shipment has been blocked since it is a prohibited item, and i would be received a message with fine of sar 1, 000.
Before a week i received the sms, (Screenshot attached) from saudi custom, and today i visited (I could not visit just right after i received the sms because i was buy in my office jobs), so today i visited the saudi custom and i showed them the sms. Upon that they prepared a voucher (Copy attached) and instructed me to pay that voucher of penalty of sar 1, 000.00 immediately to avoid from any other legal procedure. I paid it (Receipt attached). No item i received.

Now, i would like to ask, what is my fault here, why my money has been taken by the seller, although i did ask them clearly before the payment and ordered about the safe and secure delivery of the item to the destination country. And this was the seller wo made me confirm about the possible delivery of the item and in case not the seller promised of the return of the amount. But now the matter is not only about my ordering amount (Usd 99) but also the fine i paid today. Who is responsible and who would pay this amount, in addition of the compensation of difficulties i faced and the compensation of my tension and behavioral insulting which made me to shame on myself many times by arguing with local post office and custom as well as others consequences as hurt me as human being.
Bottom lien: since it was not my duty to get it the shipment clear from the local custom.in addition the seller guaranteed me that the item is allowed and would be delivered even though if the item is not reached to me the amount would be refund. Now is almost 4 months i ordered the item and after today the local saudi custom charged me the fine and taken over the item for destroy, i would like raise this complaint against ali express as well the seller (Wiyo mannequin co., ltd store) to reimburse all the payable amount to me as per the law and procedures.

Kindly make a proper and throughout investigation and make a fair judgment base on the facts and details i mentioned and attached hereabove.
For any further information, please contact me; m. Ishaque. [protected]@gmail.com
My cell phone number (+[protected]

Thank you for your time and hopefully to receive a fair reply.

Regards,

Muhammad ishaque
The customer
Aliexpress order # [protected]
Dated: 03-nov-2019

Aliexpress order # [protected]

I herewith also attached my previous complaints in addition of the attachment i stated above.