Ali Express — paid for the product but not delivered

Address:Hyderabad, Telangana, 500067

I ordered a product from aliexpress in october 2018 and the order is still not delivered even though it was said to be delivered in 20 - 30 days. I already paid for the product by online transactions. According to the tracker, the product is said to be sent back to the seller. Will i recieve my product or will the amount be credited to my account?

Order number - rn[protected]cn
Was this information helpful?
No (0)
Yes (0)
Ali Express customer support has been notified about the posted complaint.
Complaint comments 

Comments

I ordered a minion cover of Samsung A7, almost a year ago. I have not received it till now. And the payment was done with debit card. Is it a fake site?
I have not got almost ten things I had ordered in 2018 thus sure seems bogus not reliable at all I have not got many products either not shipped or stuck in between there is no option to contact seller even seems the most bogus site I have ever seen...
I'm also in a similar situation. I ordered eight products from aliexpress in August 2018. Only four were delivered. What's worse is that when I informed one of the sellers about it she blacklisted me. Such a terrible person. Others would probably do the same. :(

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ali Express
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    2%
    Complaints
    330
    Pending
    0
    Resolved
    8
    Ali Express Phone
    +91 22 4233 5233
    Ali Express Address
    India
    View all Ali Express contact information