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Alliance Broadband Complaints & Reviews

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Last updated Sep 18, 2023
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Alliance Broadband Phone Numbers

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1800 120 0300
112
117
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+91 33 7100 2000
64
93

Alliance Broadband Website

Alliance Broadband Head Office Address

Padmapukur (Entally). P-89, C.I.T Road
Kolkata
Kolkata District
West Bengal
India
700014

Alliance Broadband reviews & complaints page 20

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S
Saikat Samadder
from Siliguri, West Bengal
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I'm complaining about the service

Address:Howrah, West Bengal, 711110

Basically alliance is a thief. They very smart thief. I'm using the connection for a long time. Previously i did not face this kind of issue. From last 1.5 years i'm facing issue. Every month i renew my package and after few days of renew line starts dropping. But when the package expired (E. G. Package expired on 26.07.2017) on 27.07.2017 i found that there is no drop on the line.

*miracle* isn't it!!

It's smart...
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Avishek Saraogi
from Siliguri, West Bengal
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not getting internet service

Address:712248

My alliance broadband not getting internet even if i had paid the amount time to time. This problem is not for the first time this happen 15 days in a month if this happen like this then i am sorry that i had to quit groom the alliance services and i had to choose some other services for better services i hope that you will take this seriously so please repair the services so that i can finish my work on time...
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D
Dev Kanta Chatterjee
from Jalpaiguri, West Bengal
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i can't play a game on windows pc steam known as "playerunknown battleground"

Address:Kolkata, West Bengal, 713358
Website:alliancebroadband.co.in

I purchased a game recently for online & multiplayer gaming but i'm unable to as it says connection to hoat failure.. I searched the issue about this & found out that the game uses port81 for hoating & after port chechking i found out that my isp has been blocked from port81. Care to explain what is this going on as one my friend with same isp is able to play but not me?...
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Subhashree Das Chakraborty
from Kolkata, West Bengal
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complaint against the service and misbehavior against the executive.

Address:741250
Website:Alliance Broadband

Sir, for the last two month i am not getting an interrupted internet connection. For that i made several appeal to them to correct the fault so that i can avail the facility of surfing according to my package. But all my appeal to them has got to exile & they now tell me that we are conveying it to the local operator. The local operator says the he can not do anything. So i the meantime when the package expired they compelled me to recharge...
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M
Music Room
from Kolkata, West Bengal
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Internet connection

Internet was stopped on 5th july for violence in basirhat. I stay in duttapukur and having pincode 743248. Today is 14th july and still the connection is stopped. The authority said that from 13th july we can access internet but it's not happened. But every other internet providers are providing there connection except alliance and also they are not cooperating by telling when the service will be restored.

Please check the...
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M
mousumi_d
from Noida, Uttar Pradesh
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Internet service

Address:Kolkata, West Bengal, 700135

Internet was stopped on 5th of july due to the political turmoil in basirhat. But we stay in rajarhat and having pincode of 700135 and its far from basirhat. Today is 14th july,
Every other internet service provider is providing service except alliance and also they are not cooperating by telling when the service will be restored.

Please assist in getting internet service asap....
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S
SadafA
from Kolkata, West Bengal
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Refused to provide connection

Address:Kolkata, West Bengal, 700023
Website:Alliance broadband

Your service provider refused to provide connection to my place in kidderpore even though all my documents were proper. Refused to give me a valid reason as well even though they provide internet services to many households in my area. Completely unprofessional!!!
If all my documents are proper at least give me a valid reason for refusal.
The service provider contact number is +91 [protected] and is located in kidderpore....
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Debasish_saha611997
from Kolkata, West Bengal
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Broadband service at night

Address:Kolkata, West Bengal, 700109
Website:alliancebroadband.com

Every night net connection is disconnected at around 0000Hrs and the service resumes next morning. At night i can't even complaint as a result this problem goes unnoticed. On pinging it shows request timed out and destination host unreachable. Next morning automatically they resume service. Strict actions is required. On complaining next day they dont take any action as by that time the service get resumed....
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Namrata Banerjee
from Kolkata, West Bengal
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Internet is inactive even after successful online recharge

Address:Kolkata, West Bengal, 700099

Hi,

Yesterday around 10:00PM, I did rechardge of 767 INR for our Allicance Brodband Internet connection. The transaction was successful and Rs. 767 was deducted from my account. But till now this internet connection is being shown inactive and we are unable to use the network.

Please find below details.

1. User Name: namratab_dlc
2. Full Name: Namrata Banerjee
3. Payment Mode: Onlinebr...
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deepzam
from Kolkata, West Bengal
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Net Disconnection

Address:Kolkata, West Bengal, 700156
Website:alliancebroadband.co.in

Hello team,

I am a consumer of Alliance Broadband net connection. This is to let the forum know that it has been more than two days now that my internet connection has been distributed by Alliance. Even after lodging complaint there has been no action taken to resolve the issue.

Such is the poor service of this provider that even the customer care executives are complete unprofessionals.

I would...
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Tarun Mullick
from Bargarh, Odisha
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Startup 575

Address:Kolkata, West Bengal, 700001
Website:10.254.254.27/0/up

Every Saturday night Chandan the local cable operator switches off my Net Connection and goes home with his phone switched off. Entire Sundays I don't receive net. Even on Monday morning it doesn't come till they open their office at Noon. I don't receive internet connection on an average 8 days a month as a result.
On top of that he charges Rs 45 maintenance fees and takes Rs 620 a month....
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S
santpur
from Kolkata, West Bengal
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Very poor internet service with unwilling support

Address:700097

I had taken an internet connection from alliance broadband through local cable tv operator ezyvision in ia block, salt lake, kolkata, with the hope that they will provide reliable internet service. The speed to their internet connection was good. However, just a after installation, it drizzled a bit and the connection showed its ugly face. Data transmission became extremely slow, with intermittent disconnection. The technical support personnel...
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Z
zulfi_ahmed
from Kolkata, West Bengal
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Internet sign error

Address:Kolkata, West Bengal, 700100
Website:alliance braodband

My name is zulfekar ahmed, address 262/7 west chowbhaga kolkata-700100, client i. D-[protected]. I am using allaince broadband from past many years but earlier i have not faced such issues regularly. Nowadays i am facing the internet problem every week. Kindly fix the issue regarding my internet issue. I am not getting internet sign on my wifi router....
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G
gap lall
from Kolkata, West Bengal
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Miss behave by operator and not solving the problem

Address:Kolkata, West Bengal, 700024
Website:[email protected]

I suffering the problem last 14 hour but costumer care and local operator are not solving my problem they telling mai dekh raha hu contact with hour local operator when i contact my local operator he tell me this is my monopoly business and using rough word always he in dunked wine, my docket no is 12330. Name gobind kumar lall contacat no is [protected]....
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Rimidas1500
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shitty internet service ever seen in my life

Address:Kolkata, West Bengal, 700156
Website:alliancebroadband.co.in/web

What kind of * service is this? Alliance broadband or * broadband. Dont ever take their service. I have taken the connection for a month and within a month there was hardly few days when the connection was available. And also there local operator. Oh my gawd, they are the worst people ever seen. They wont help you at all. They will not at all resolve anything. They will take the full package amount, at that time no communication will be there...
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Souvik Suman
from Kolkata, West Bengal
May 28, 2021
This thread was updated on May 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Frequent disconnection of internet service

Address:Kolkata, West Bengal, 700107
Website:not coming the login page ....

I live in ruby, kasba... I am suffer frequent discinnectuon of the internet service... Atleast 1 time per day... My connection is going and also its taking around 1-2 hrs to reconnect... Plzz do some recovery in this area... Argently... Otherwise i have to disconnect the service.
Along with many other customers in this area... Along with giving bad review to other of not using this network ever...
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Besily
from Hassan, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charging high amount even when net is not working

Address:Kottayam, Kerala, 686010
Website:asianet broadband

My asianet broadband plan is Rs. 399 for 3GB data. First month it was OK, second month my bill was almost double. When enquired, they said my usage was more than 3Gb, they have increased the usage. I don't know how they can increase the limit without customer's consent. The same thing continued for months and we r paying the bill. In April we were not getting net, complained so many times, no revert, but normal bill came. In May also net...
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B
Bay Serve International
from Kolkata, West Bengal
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Misbehavior of alliance staff

Address:Kolkata, West Bengal, 700034

I am extremely shocked with the behavior that I have received from one of the Alliance staff Named Somnath.. My connection is under the name of Bay Serve. He has send me sarcastic texts and watsapp. I am suffering a lot with Alliance lease line for last 3 weeks.. Multiple dockets have been raised for the same. Also my payment is regular despite that I have been ill treated by Alliance staff. I am very offended and upset with this gesture...
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soumenc_drm
from Kolkata, West Bengal
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Horrible experience, no connection to the data server all the time

Address:Kolkata, West Bengal, 700151

In last few months the internet connection is being worst, contacted local operator g. C. Cable & broadband service, to solve the issue, no permanent solution given by them, they used to say"not possible to arrange a service now, no engineer is present", this happens on & on. Last month i complained around 20 tyms for no getting connection, bt still the problm persists. No maintaince of the line from the operator, pathetic service. I am going...
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Santu Sau
from Chennai, Tamil Nadu
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Fraud internet connection

Address:721435
Website:Www.alliancebroadband.com

Our service was stopped from 30 days due to optic fiber maintanance & repair but our service provider did not care for this issu and also dont responce our phone calls.this is very bad service of alliance broad band and bad system of the company add-salikotha, dantan, paschim medinipur, west bengal, pin-721435 ph no-[protected] service provider-om broadband dantan...
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