Claimed

Ishan Group / Ishanitech.biz Complaints & Reviews

1.8
Last updated Sep 10, 2022
Complaints 34
Resolved
11
Unresolved
23
Quick Links
Statistics
Share
Contacts

File a complaint to Ishan Group / Ishanitech.biz

Having problems with Ishan Group / Ishanitech.biz?

File a complaint and get it resolved by Ishan Group / Ishanitech.biz customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Ishan Group / Ishanitech.biz
Customer Service Contacts

Ishan Group / Ishanitech.biz Website

Ishan Group / Ishanitech.biz Head Office Address

Nakshatra-IV, 2nd Floor, Dr. Radhakrishnan Road, Nr. Kathiyawad Gymkhana
Rajkot
Rajkot District
Gujarat
India
360001

Ishan Group / Ishanitech.biz Phone Numbers

Phone
+91 99 0904 7426
7
12

View more phone numbers

Ishan Group / Ishanitech.biz reviews & complaints(34)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest

My customer id 271835
Dear sir/ madam,
Kindly note that since last 5 hour's internet is not available,
I had registered complain on customer care by phone as well as whatsapp,
But still time there is no proper response from your end,
I would like to request to you to assign one customer care officer on phone, & they give immediate reply.
I am not satisfy with your waiting time for reply,
There were no problem solving responce from your end.
Kindly call me on my mobile number

Thanks
Sanjay solanki
[protected]
Ishan Group / Ishanitech.biz customer support has been notified about the posted complaint.
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    I purchased new connection for my office I paid 10000 in advance. Technician from inshan came and he was not able to pull the fiber at my office, as a solution I request to relocte to my other office ishan representative said that it will be fine and I hve to provide documentation reflecting new office which I did instantly and since then they are ignoring my calls, this is my first experience with ishan bb if I don't get any update by this afternoon I will take the matter to Twitter and other platforms. Because you guys have tested my patience
    Ishan Group / Ishanitech.biz customer support has been notified about the posted complaint.
    Dear Customer,

    Thank you for selecting Ishan for your Broadband Service.

    We are sorry to hear that you have faced an issue with service. Kindly provide your contact number or service ID on which we can get back to you soon and can resolve your issue ASAP.

    Kind Regards,
    Team Ishan
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit

      I took ishan net by paying advance on 30 Jun 2022 and that is the biggest mistake I did.
      Installation took over a month after repeated follow ups. Since the installation, not a single day has passed when internet has not disconnected for atleast 30 mins. There has been occasions when internet has not worked for many days.
      I have filed numerous complaints and have all the records with me. Latest complaint is open since 17 aug 2022 and no resolution yet. I have followed the escalation process as mentioned in the website by writing/calling to nodal officer followed by appellate. still no results. Such a pathetic service. I need my refund now and they are saying money will not be refunded.
      Ishan Group / Ishanitech.biz customer support has been notified about the posted complaint.
      Dear Customer,

      Thank you for selecting Ishan for your Broadband Service.

      We are sorry to hear that you have faced an issue with service. Kindly provide your contact number or service ID on which we can get back to you soon and can resolve your issue ASAP.

      Kind Regards,
      Team Ishan
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit

        I have purchased broadband connection but frequently not working 2 to 3 days stil not positive response from cutmer care service
        Ishan Group / Ishanitech.biz customer support has been notified about the posted complaint.
        Dear Customer,

        Thank you for selecting Ishan for your Broadband Service.

        We are sorry to hear that you have faced an issue with service. Kindly provide your contact number or service ID on which we can get back to you soon and can resolve your issue ASAP.

        Kind Regards,
        Team Ishan
        Dear Customer,

        Thank you for selecting Ishan for your Broadband Service.

        We are sorry to hear that you have faced an issue with service. Kindly provide your contact number or service ID on which we can get back to you soon and can resolve your issue ASAP.

        Kind Regards,
        Team Ishan
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        2 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit

          I Started my broadband connection through Ishan in May month frequently stop service not any permanent resolution given.
          Ishan Group / Ishanitech.biz customer support has been notified about the posted complaint.
          Dear Customer,

          Thank you for selecting Ishan for your Broadband Service.

          We are sorry to hear that you have faced an issue with service. Kindly provide your contact number or service ID on which we can get back to you soon and can resolve your issue ASAP.

          Kind Regards,
          Team Ishan
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
            Report
            Copy
            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Dear ma'am

            I have mailed them my complain but my internet now it's more than 24 hours...

            I am doing work from home so I can't do my work and my company is not understanding about my problem that I don't have internet so please help me

            I have mailed them many times and also called them but they are just telling me that engineer will come do something but it's not working

            And I really nead your help
            Jul 21, 2022
            Complaint marked as Resolved 
            Ishan Group / Ishanitech.biz customer support has been notified about the posted complaint.
            Verified Support
            Jun 20, 2022
            Ishan Group / Ishanitech.biz Customer Care's response
            Dear Sir,

            Greetings from Ishan

            We acknowledge the receipt of your email . We regret the inconvenience caused to you.

            We request to please share your contact number of service id so we can help you further.

            Looking forward to be able to serve you better.

            Thank You
            Ishan Team.
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit

              Internet connection is off.
              Ishan Group / Ishanitech.biz customer support has been notified about the posted complaint.
              Helpful
              Be the first one to find this review helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit

                Very bad and poor and worst service, in last 2 month only 10 days its worked and have to call numbers of time, Third class responses or unsatisfied replies and immature service center head, Lack of responsible and authorized person in Ishan Netsol service center . 😡 after 2 to 3 months still problem not solved. instead of 40 mbps plan i got only 5 to 6 mbps.
                Ishan Group / Ishanitech.biz customer support has been notified about the posted complaint.
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit

                  We have bought 40 Mbps plan and the speed is only 18 to 20 Mbps. Network goes off every now and then we are fadeup of complaining every 2 days. Not seen such a horrible net connection so many issues.no other bussiness is left rather then complaining now and then. Our time is not so spare to use it on filing complaines. Pls do need full as soon as possible. Such a horrible net connection. And company people's don't have any shame. Not resolving the problem. Do u know how much problems do we face because of such net problems. We have paid full money demanded by u for the service but still not satisfied . It's very negative point for the company and its sale.
                  Ishan Group / Ishanitech.biz customer support has been notified about the posted complaint.
                  Helpful
                  Be the first one to find this review helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit

                    We are using Ishan net connection at 4 different places. But ur network is very poor and not available every one and other day.we are fadeup of complaining about the same now and then. But their is no proper solution about this. It's very negative point about ur company and its sale.pls do need full or will divert to some another company connection.
                    Ishan Group / Ishanitech.biz customer support has been notified about the posted complaint.
                    Helpful
                    Be the first one to find this review helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      Report
                      Copy

                      My internet is last 7 days to stop. still is not working. I have many call's but didn't any response ishan support team. and last couple of week to disconnected. ishan support service is bad. not provide properly service to customer.
                      Ishan Group / Ishanitech.biz customer support has been notified about the posted complaint.
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit

                        Complain about slow connection and very slow services every 2 day i am calling costumer center number but no seticfid response ishan broadband told me 50 mbps speed but give only 10 mbps speed every time I told ishan broadband speed is very slow but didn't solw my complaint plzzz help hoow to slow my complaint look at the speed in attached photo
                        +1 photos
                        Ishan Group / Ishanitech.biz customer support has been notified about the posted complaint.
                        Helpful
                        4 other people found this review helpful
                        4 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          Report
                          Copy

                          I have purchased a 1 year internet plan of 60Mbps for my work from home, but the Ishan broadband internet works worse than my mobile internet. Nobody is able to resolve my issue after multiple complaints. I want my money back.
                          Ishan Group / Ishanitech.biz customer support has been notified about the posted complaint.
                          Helpful
                          Be the first one to find this review helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit

                            I Have Bought a 1-year plan from Ishan NetSol my service Id:249607 paying 6500/year on 11 Feb 2021 I have used their internet for around 1 month and then lockdown takes place and after getting normal situation I started my shop again on 30 Jun 2021 from that day internet was not working and I complain about the same and it takes 7-8 days to start my internet but the very next day it stopped again and again and it was near about 45 days my complain not sorted out if internet in running one day the second day I have to face the same problem and their useless staff not able to solve that problem not getting proper response from these cheaters pathetic so pathetic if anyone out there seeing my complaint there is a request by me please don't waste your money on these cheaters I want my money back that's it
                            Ishan Group / Ishanitech.biz customer support has been notified about the posted complaint.
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              I have taken new internet connection from[protected]. Internet connection not properly running. Internet connection Disconnect 4 to 5 time in day. So Please cancel my connection and refund money to me. Waste my money and my time. because ur service is very bed. Your internet connection disconnect many time. No service from ur company.
                              Last two days closed internet connection . No any technician contact me and not responce. From ur...
                              Helpful
                              3 other people found this review helpful
                              3 found this helpful
                              Write a comment
                              Report
                              Copy

                              I have never had such an internet issue before with any other broadband. These people always have outage issue in my area every 2 days . Their engineers are least qualified for solving issues. Maintenance and outage every other day. Even their speed is not upto plan. I have taken 50mbps and I get only 20 to 30 max .

                              My friend had recommended this broadband, but i would suggest no one to use their service. They have service unavailable for 24 to 48 hrs om working days.

                              Better go for some other broadband service.

                              Circuit ID: 245023, LOCATION: Surat

                              Installation Address : Silver Business Hub,
                              Ishan Group / Ishanitech.biz customer support has been notified about the posted complaint.
                              Helpful
                              Be the first one to find this review helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                Resolved
                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                                Report
                                Copy
                                Resolved
                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                It's been 10 days and no one is in my house for fitting
                                Sales man not answer
                                Sir not answer
                                Plzz my money return
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                Ishan Group / Ishanitech.biz customer support has been notified about the posted complaint.
                                Hello Sir.
                                Sorry for the inconvenience caused.
                                We would request to call us on[protected] for your complaint so that our team can look into it and resolve all your concerns. You can also write us on [protected]@ishanitech.biz
                                Looking forward for your co-operation.
                                Regards,
                                Ishan Team
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  Resolved
                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                                  Report
                                  Copy
                                  Resolved
                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                  My plan is 40mbps, but I m check around 20 Mbps given it is not fer so I pay in 40 Mbps plan.why reduced my speed.
                                  +1 photos
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  Ishan Group / Ishanitech.biz customer support has been notified about the posted complaint.
                                  Hello Sir.
                                  Sorry for the inconvenience caused.
                                  We would request to call us on[protected] for your complaint so that our team can look into it and resolve all your concerns. You can also write us on [protected]@ishanitech.biz
                                  Looking forward for your co-operation.
                                  Regards,
                                  Ishan Team
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    Resolved
                                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                                    Report
                                    Copy
                                    Resolved
                                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                    We Have The Net Off And The Router Shows An Orange Light
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    Ishan Group / Ishanitech.biz customer support has been notified about the posted complaint.
                                    Hello,
                                    Sorry for the inconvenience.
                                    Can you please give us your username so we can understand your issue.
                                    Otherwise we request you to call us on[protected] or email us on [protected]@ishanitech.biz.
                                    We are available here for 24x7 helping you. Team Ishan
                                    Hello,

                                    Kindly get in touch us on[protected] or write us on [protected]@ishanitech.biz .

                                    Pls do mention your customer id / registered mobile number for team to address your concern.

                                    Thank you
                                    Team - Ishan
                                    Helpful
                                    Be the first one to find this review helpful
                                    Found this helpful?
                                    2 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      Resolved
                                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                                      Report
                                      Copy
                                      Resolved
                                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                      I want to shift my broadband wire
                                      Aug 5, 2021
                                      Complaint marked as Resolved 
                                      Ishan Group / Ishanitech.biz customer support has been notified about the posted complaint.
                                      Hello,
                                      Sorry for the inconvenience.
                                      Can you please give us your username so we can understand your issue.
                                      Otherwise we request you to call us on[protected] or email us on [protected]@ishanitech.biz.
                                      We are available here for 24x7 helping you. Team Ishan
                                      Helpful
                                      Be the first one to find this review helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit