Alliance Broadband Complaints & Reviews

Hi Team, This is to inform you that last 15 to 20days i am facing pack drop issue with my internet connection and i have inform local operator as well as your CCE but no solution comes to me. its very pathetic impression about your company. hope you will look into this matter. one more thing that your customer care executive and Resolver executive have so much attitude they dont have manner how to handled customer. Note: why you dont...

Hi Team, 4th time Internet down in last one week, is it the kind of service we expect. Rain & lightning a part of of life, but any issue post lightning if team require 12hr to 24hrs to resolve then it shows poor quality support from Alliance team. Today local team updated me before tomorrow after it can't be resolved, why????? Not only this for alst 2hrs I am trying to log a call & I called Toll free number 36times but it came busy...

In our area Kestopur 3 no. Camp, it is our daily routine to experience disconnection of Alliance Broadband Service. Please try to improve service. We are paying recharge fees for 30 days a month but get full service for hardly 10-12 days. Why this callousness? Please look into the matter & provide a permanent solution asap. Thank you....

I am using Alliance Broadband in kolkata.But face iregular service always.Customer care only for take request, not give permanent resolution. Net connection always disconnect in two -three days and it take 12 hr to get connection.We have to compliane for that in every two days ....

Name: Pradip Kr. Laha Address: GB-47, Narayantala west, Swastika app, Kolkata-700 059 ID: [protected] Package: STARTER PLUS Expiry date: 10.07.2015 E-mail: n/a Hi Team, Please get my details above.My Logon ID is pklaha_ddp2, ID [protected]. I use Package STARTER PLUS. Please note I am not able to see You Tube as it says Invalid Source. Kindly do a reboot or restart for my connection or fix the issue. I am facing this since...

Username: ms190_mb Pincode: 700014 Registered no.: [protected] Conntact no.: [protected] (Present) Docket no.: 28532 Sir, I want to know why my internet does not connect after 12:30 AM, as my HAPPY HOUR is wasted almost all night and morning till 10:30 AM. Last day, I couldn't book my Railway Ticket, and today I need to book it in any case. I have lodged a complain and got the Docket number, but haven't received any call from Alliance...

Several times complaint has been logged to service desk but no useful help has been provided yet till date. Few of the docket number for reference are 14334, 14375, 14427, 15630 and final one 21983. Either I get request time out issue most of the time, There are always 10% to 25 % packet lost. And also get 'designation host not reachable' issue that usually start at night just before happy hour and remain unconnected till morning. Since...

Hi, I'm using your broadband service from last few months in my home and also applied for my office because of it's good speed. But from last month it's speed has gone down words. I asked for service to the nearest service office & they advised me to submit a complaint on the toll free number. I did as they said. But unexpectedly I didn't have any service. Again on the very next day I did the same thing & waited for service but unimaginable...

we are using your broadband service for business purpose, i am sorry to concern you that we are facing ambarassing situation for undeletable and odd advertise which are appear on working sites, there have no option to control them . I think, you will think about our business to acompanie with you in futere. Thanking you in advance, with worm reagurds . Debasish Mukherjee...

My broadband connection has not been working properly since Sunday afternoon and so I lodged a complaint at the local office on Monday. However, till today (friday) my connection is yet to be restored. I also lodged a complaint at Alliance office where they gave me complaint doc#5761. Nevertheless, still no effort from their end. All their technicians attend office between 11am to 5pm and so the office bearer asks me to somehow manage the...

I am Sourav Debnath from Chandannagar and my username is debnath_ambc. After installing alliance the 1st month was really good. But the problem started from the second month. Though there is no heavy rain or storm, even in pleasant weather the connection to the server gets disconnected. I have complained several times to the Alliance CC but the problem remains same. Third party LCO (ambc cable) says that it is your (alliance) problem. Whenever...

i HAVE BEEN USING ALLIANCE BROADBAND SERVICES FOR THE PAST ONE AND A HALF YEARS NOW, ONLY OUT OF COMPULSION. THEIR SERVICES ARE INTERMITTENT THROUGHOUT THE YEAR, DURING THE MONSOON ESPECIALLY. THEY CLAIM THAT THERE IS DISRUPTION DURING THE MONSOON HOWEVER THEY HAVE DONE NOTHING ABOUT IT. I WAS IN MUMBAI FOR THE LAST 8 YEARS AND HAVE USED AT LEAST 5 DIFFERENT PROVIDERS, BUT THIS HAS NEVER HAPPENED. ALLIANCE ALSO REFUSES TO OFFER ANY...

I had installed your (Alliance Broadband) by third party KBCPL where my user Id asitd_sssn & IP address 172.17.95.93 But it is very unfortunate that your third party behave is very uncivilised & non cooperative & they have disconnected Broadband due to one day delay payment reason I was out of station for my service & had no option for rearranging the payment within that time. I have request them several time but they have...

From 30-Apr-2015 my alliance broadband is not connecting and when connecting to gateway it's giving Request Time Out. I called [protected] 3 times and submit docket, but i have not get any help from them. They told to contact local support team and i called the local support team at least 10 times in these 2 days, but they also can't able to solve this matter. I generally have to do important office related works which is hampering from...

To, Alliance Broadband service Pvt. Ltd. Dear Sir, I am a one of the customer who is taken in your broadband (Starter plus) plain. Now, It is very painful to inform that I cannot get any service from your end. Each and every day I am suffering the link failure problem and each and every day I am lunch a do-cat in your customer care center (PH- [protected]). But after that any of the engineers cannot help me to solve my problems....

Called customer care today morning. None of the pages were opening in my system(even google) Customer care asked me to wait for 5mins, then called again, asked me to wait for 30mins, then 1 hour and then it can't be solved by today itself, have informed local operator. Local operator Operator said it's afternoon time we cant solve it now, provide me customer care no. and asked me to contact. Customer care Called, they told...

I am a Alliance customer, for last 10 months .. from Chandanagore ( pin : 712137 ) My full address : 52 Hazrapara lane, p.o Gondalpara, P.s chandannagore ..( my Phone no :, [protected]) For the last few months i am facing a repeated problem of huge ping loss ... ( Below picture is attached )...i have tried many ways 2 solve this problem .. but still none of this have still work out yet ... i have complained our operator, customer service,...

4 days continuously Internet not working, calling 10 times a day, they don't receive 7 times, and say we'll look into it. When called again, taunting me for no reason, and still Internet not working. I request to everyone, do not buy Alliance !...

I, Anirban Patra, a user a Alliance Broadband..My Id- anirbanp_drm It is a prepaid connection.But out of every 30 days I can use the internet connection only for 15 to 20 days.When I asked them to return my money they refused it. This is going on month after month and they do not eager to improve their service.. So I want to complain against this internet sevice provider....

Hello sir, On 30th March 2015, due to heavy rainfall in Kolkata, my internet connection was unavailable. I can understand that there may be some technical issues that can occur due to sudden weather change and rain. I had lodge a complain regarding this on 31st March 2015 and according to them, the problem had occured from the local supplier. They said that the connection problem will get resolve on the very next morning. I waited for...