Alliance Broadband Complaints & Reviews

Internet cut off frequently....

Nobody bother to resolve your problem I have been complaining for last mont regarding speed but there is no solution only reply please wait...

No internet connection 6 december 7am morning. Local operator phone switch off....

What is the problem??? I live in the proper town of Cooch Behar. But still your ping issue is not resolving at all. My ping in it I checked is always 20. What is the meaning of this?? Literally I am just tired of this. Looks like you guys are showing us mercy by giving us broadband. I am sick for your excuses. Fix it quick Or else I have to think of other options....

16/11/2021
It seems to be good in the first month of service but as soon as time passed the service gone much and much worse than previous . I tried to contact local provider, they said it is the issue of server I m facing high ping in all websites, software and games.
No one seems to be responsive against my complaint due to this kind of behaviour I m thinking to switch to another service provide....

One of the worst service provider, very casual service.
Every alternate day the connection gets disconnected.
Customer care service is poor
Local operator is bad...

Dear sir,

I'm a user of your esteemed internet-providing company, I'm from north 24 pgs Kolkata West Bengal.
I'm living in Shyam Nagar north 24 pgs, I have taken starter pack of 60 Mbps speed connection 5 years ago, from last few months I am not getting the proper speed, whenever i am calling my distributor, they always showing excuses with the matter, they always telling me that, this interruption is from the main...

Hi. my customer id is [protected] for Alliance Broadband. I complaint on 23 Oct-21, complaint number - AAAA-AABB-1954.
Till date broadband is not working and nobody attended the issue from the company. So many follow up has been taken From my end on call. Please fix the issue at the earliest....

I inform local provider 18.10.2021 6 :35 pm . i have call detailes. My client id is [protected]. If you are not taking any action I'm going consumer forum. I am taking legal step....

Dear sir iam Gurpreet Singh having airtel connection no [protected]
And broadband connection. No is[protected] DSL .
I have registered request on 13/10/21 reagarding shifting of my connection . The sr no is [protected]. It’s been two days my connection is not shifted yet and my issue is not resolve after calling several time on airtel costumer .
Iam very disappointed with the service
Pls look after this matter...

Dear Alliance,
I am suffering a lot due to your low download speed issue. I don't know what you guys are doing with and how you guys are dealing with it. Your network has become a mental trauma for me. It always go down when it is required. When I complain about the download speed, it get fixed for few hours, but then after some time, it shows its true colors. This kind of behavior from company like you is unexpected. My customer...

Date:[protected]
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Hi Grievance Officer Airtel,

I 'm Broadband user of Airtel my no is [protected].

I had some problems with my connection around 11 AM on[protected].
My Son was complaint to your service engineer Mr. Dhan Singh Mobile no is [protected].
Mr Dhan Sing told him to after 1 hour he will come and solve the problem. But many calls he was not resolved the problem.
br...

Internet connection for Survey park, Kolkata isn't available. Customer ID: [protected] name: Asok Kumar Ghosh...

Please note, my ice cream parlor Xtreme broadband is not working for two days now and hampering my business. I have complained on 26th Sept and accordingly a docket[protected] was created and Airtel service personnel was supposed to attend it today. In the morning he called me and said it will be attended within four hours as he needs some additional help. Accordingly he requested me to accept the service reschedule request for a new time....

It's been 4 months I'm using alliance broadband and everyday connection getting lost from more that 30 mins or an hour. I have contacted the customer service many times but every time I get same response to wait for 30 mins or so. I'm using this connection for official purpose and I cannot handle this everyday. I have wasted so much money on this connection and now getting this type of service. Here is my client id: [protected] kindly resolve...

Dear Sir/ Madam,
I, Raj Kumar Chatterjee, Client ID: [protected] is a customer of M/S SKYHORSE BROADBAND PVT LTD at Bhadreswar, Hooghly under ALLIANCE BROADBAND SERVICE. For doing some urgent work, I opened my computer at 1740 hrs, today but I found msg displayed on my computer screen " No connection to server". Immediately I tried to call, all the people in connection with this service in my contact list to appraise the matter including...

The Gpay transaction for the renewal of the monthly internet plan has been successful but is not being reflected on the alliance services....

I saw many other broadband operators they are giving under 40ms ping on "Battleground Mobile India" game but on Alliance Broadband which i use I'm getting over 80ms ping ping on games does make effects. Also when some other people test speed test on alliance broadband on YouTube i saw that they are getting 1ms and 5ms ping on speedtest.net but here in Dakshin Dinajpur, pin: 733121, Local operator in Jordighi I'm getting over 20ms ping please...

Date of incident: 11th Sept 2021
Client Id: [protected]

Alliance Broadband provides the poorest service. I have been using Alliance Broadband for approximately 5 years till now. I haven't seen such a horrible service. I pay a monthly subscription charge of Rs. 708 for package "Zoom". The speed that is guaranteed for this package is 75 Mbps, but I am getting a download speed of fewer than 1 Mbps. This is totally below...

I took a new alliance lan connection. then download speed is very good but the upload speed is worst. it is 40 to 90 kbps . i am now thiking that i took a wrong decision to take alliance now please take some steps......