Alliance Broadband Complaints & Reviews

My internet is down from 16th December, still not working as I am writing this complaint. I have complained about it multiple times but they always say we will look into it and get back which never happens and I have to chase them for the service. Pathetic broadband and service. I need my connection as I am working from home and my work is getting disrupted. Please look into it....

From past few days my broadband is not working after 9pm till morning. Raised multiple complaints to the local distributor but no resulation.
Plan details - Statar pack/60mbps
Customer ID- [protected]
Issues-
1. flectuation of speed, its reduced to Kbps most of the time which is really hampering my work.
2. No internet after 9pm .

Expecting a quick respond. Tried calling the cutomer case...

Not getting sufficient speed. Way below company claim for starter pack....

I have the lowest pack, 472 package . In my area it gives speed upto ৩ mbps. And now I face a problem where, when I start the router it gives speed and within 1 minit it is under 50kb...i dont know the problem... Please take effect I've solution over it. Contact no-[protected]/[protected]...

My client ID [protected] STARTER PACKAGE My net connection valid upto 07122020. Today I have credited through net banking Rs590/- which is not reflected in my account with you. I furnish below the msg showing :

Transaction details TRANSFER TO [protected] ONE97 COMMUNICATIONS TO TRANSFER INB ALLIANCE BROADBAND SERVICE[protected]IGAJYESSZ3

please confirm

SOUMYA DUTTA [protected]...

Horrible internet connection and such poor customer service. Really disappointed. I am facing trouble as I am having exams and my most of the work is done online and for that, I need a proper internet connection. Everyday my class gets dropped off during my examination.

I have already made a complaint but no one took any action upon it, no visit was scheduled. You people don't even care to listen to the complaints of customers,...

Hi Team,

I am unable to access internet from the last couple of days. Every time I connect to wifi device it's showin connected but no internet. My client id is : [protected] . Please help in ressolving this issue....

Hi,

I have facing hing ping issue form last seven days. I have contact local provider & customer care several times but they did not take any action to resolve this issue. Hing ping is hamper my online work it will show disconnecting & connecting. Please help me regarding the same.

Thanks...

Every day around 10 pm connection is not present. Lco did not pick up the call. This is happening consecutive 3 days .everyday connection restores automatically around 10am .do alliance take recharge amount for 12 hrs a day??? I need this resolve this issue by tonight. This is 3rd day i am not able to work properly due to this.lco charged 4.5k and given mc instead of onu while instalation done . If it is not resolved by today night i will...

Even after repeated complaints, the internet connection is poor and horrible. They should provide a 60mbps connection. However, the internet speed comes down to less than 10mbps all the time. It disconnects several time during the day when there is not internet at all. Even basic audio connections don't get through when the connection is terrible...

Please follow my complaint sent to you through my email dated 10-11-20.Ticket no- AAAA-AAAA-3936, USER ID- ankita115_nl, registered mobile number- [protected]
No reply from your end yet.
Although I have paid INR 767 on 1st Nov 2020 still my connection was disconnected by local operator on 9th Nov 2020 forcefully without any prior intimation. Please look into the matter as soon as possible and revert back since I don't have any...

No internet connection since last night (23/11/20)...

I have asked the local operator many times in last few months to give a connection in my home. I am ready to pay the installation charges and already purchased the router on my own. But the local operator is avoiding me and not giving the connection....

Dear sir,

We dont have proper street lights, roads in the below area. During normal and rainy season it is very difficult to walk with kids and elderly people.

Kindly arrange street lights atleast to walk, now a days lot of robberies are happening in this area

Area:
Vinayakalayout, 6th main, 1st cross, opp vinayaka venkateswara temple
Chinnappanahalli, marathahalli, 560037, bangalorebr...

I am getting a poor return on investment. I never fail with the payments but the services provided by alliance broadband are hopeless. I am not even able to send emails. The work mode has changed from offline to online but with this disappointing speed, I am lacking behind in my job. There is also a careless attitude shown by the operators and customer care executives....

Most of time the net is down... I am getting frustrated of your net......

My name is santu das
Username - santudas_ssnpl
Id - [protected]

More than 3 month i have facing everyday ping loss problem after promise me with in 7 days this problem will completely solve but in reality nothing is done being a consumer / customer from year 2012 what privilege did company given to me this every day 5-9 percent ping loss till night 1 am.
Fraud company never believe them
Thanks...

I live in tavarekare, bengaluru. I requested for an airtel broadband connection on 19th of september. An airtel representative arrived at my place and collected the activation fee within 2 hours of making the request. However, i received a message from airtel the next day stating that due to feasibility constraints, they will not be able to provide me a connection and tha a refund will be initiated soon. It's been a week and i still haven't...

Frequently disconnects and stays long time in disconnected condition. Customer care doesn't receive phone....

My broadband services gets disrupted frequently and customer care redirects me to local cable operator who doesnt answer calls either by me or even by customer care. At times Im left without service for more than 24 hours and no compensation ether monetary or value is ever offered. Currently my broadband isnt working since 8th September 2020 and they gave me a docket id 1097. This would like a compensation of some sort....