Amazon — Amazon Cheats their Customer -My Amazon.in Order #[protected]

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Chennai, Tamil Nadu

My experience from Amazon very pathetic and I am really very highly dissatisfied the way Amazon treats and cheats their customer. We (My entire family) have been using Nokia mobile since 2004, so far I haven’t received any single complaints against the Nokia Products (atleast for first 2 Years). This is the first time I am really facing the challenge on Nokia product Quality (black screen with music alone) purchased from Amazon. I have been following with amazon from 04th Feb 2015 onwards for my mobile insurance not provided at the time purchase and I have been told by Amazon CSR that I have to contact the Microsoft customer care for purchasing the mobile insurance and response what I got it from Microsoft that I have to reach out Amazon. My only worry at this point that not about the money I spent it’s about the way Amazon cheats their customer by providing bad quality products is the real issue and they don’t even have basic process in place to address the customer issue. From 13th Feb 2015 onwards on the Black Screen with Music alone is happening then and there. So far I used to receive sorry for the inconvenience and return pick-up courier schedule same will be picked from you with 2 Business days every time I use to contact amazon for the status check-up from 13th Feb onwards. My humble request please don’t buy any electronics goods from Amazon the same feedback I have received from my friends about Amazon before I did online shopping from Amazon. In spite of getting –Ve feedback about Amazon, I took some risk that I did amazon online shopping by having this points in my mind, anyway I am going to purchase Nokia Products and won’t have any issues if any issue is there Amazon will take by looking in to their review comments and terms and definitions. But, based my worst and very pathetic experience from Amazon in future I never purchase any products via Amazon and will not refer any of my Friends also.