Amazon — defective and twice returned 49 inch mi tv 4a pro delivered | |||||
I ordered for a 49 inch mi led tv 4a pro on amazon (Order i. D[protected] on[protected] and received the product on[protected] with many blank slips pasted on the box. Being worried, i checked and found order slips below these slips. This mi 49 inch tv was firstly shipped to mr. Deepak gupta of delhi on 11th october (Awb no.[protected] where this particular unit was decided as defective piece by mi technician, either it should have been dumped to company being defective or be declared as refurbished after removal of defects and sold accordingly but amazon along with mi (Xiaomi) decided to continue the selling of that defective piece in the name of a brand new mi 49 inch tv till its final disposal. This particular unit (Defective and returned) was again shipped to ankit & company of jaipur on 22nd october (Awb no.[protected] but this tv was again returned as they also understood its reality. Finally it was shipped to me on 8th november (Awb no.[protected] for its disposal as a brand new tv. This is how the companies like amazon and mi are cheating their own customers by providing them defective and returned product in the name of brand new product even after receiving the payment of a new product. This is a serious crime where not only a defective returned item has been sold to a customer willfully in the name of a new product but efforts of hiding the facts have also been made by pasting blank slips on previous orders. Amazon is making excuses by quoting different reason every time i contacted them. I am even not allowed to post my product review on amazon to hide the truth. I am still left with no remedy in spite of having all recordings of conversations with amazon customer care executives etc. And proofs including box itself with various order slips pasted along with screen shot of amazon’s reply on my review. Was this information helpful? | |||||
Amazon India customer support has been notified about the posted complaint. | |||||
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