Amazon — Extremely terrible experience of pay refund and order by amazon in amazon pay as keeping dark to customer and false promisse of guidelines

Address:	474020
Website:	amazon

Sir,
Its shows very terrible experience of copying the big name of amazon.but this time I felt such bad experience of order placement and fulfillment.I added the books on site in cart for its opting above 499 rupees as it confirm the free delivery promises.after getting confirmation by rep as showing 10% discount on order by amazon pay and customer care rep guide to add in amazon pay1100 ruppee for order 1042.but after adding its order not getting confirm and money is in hanging.adding 355 more for delivery.what's the rubbish.it should clearly guide that this problem will exist.one way showing discount of 100 and other way adding 355.what to use of this.very poor and unfavorable .if not fulfilment, the money to be reverted in account than to hang the money.my amazon I'd is [protected]@gmail.com, its playing with belief of customer.very poor responces.extremely hearted by such activities. Such MNC playing the game of hanging the money without the services.its should be refunded as its not utilized than to keep it for self site only.dear friends never belief on such promises by amazon as get discount and all.they really tries to keep in dark.plz acknowledge the reciept.thanks