Amazon — False commitment by the customer care

Address:

Kolkata, West Bengal

Hello Amazon Team,
We like to inform that we had place an order of laptop on the 11th of August 2015.
Order #[protected]
for lenovo laptop.
It was suppose to be deliver on or before 22nd of august.
We had received a message and email that the product is out for delivery.but we had not received the material on that day, We had call the customer care and inform them, the had confirm that the material shall be deliver on monday, Then also we had try to contact the help desk on sunday to get confirmation for the laptop delivery.they failed to deliver the laptop on monday.
We again call the customer care and inform them about the issue, we had conversation app 45min and the had confirm me that the material shall be deliver by 24 to 48 hrs.that also that had failed.
The money which we had payment is on risk now we thing and we have no faith more left in the company.

Anil Kumar Singhi