Amazon — I lost my money

Sir, last dec'29(2020) i returned two type of clothing material to amazon for size issues.they are also replied to refund money. But sir till now i did not get back my money to my acount. I asked to them, they told, ho to your bank and ask to them. Indian bank replied, go to ask amazon.all are circulated to blame other side. No one person does not solve my problem, and does not help to get back to my money sir.you plz help me to get back my money. Thank you.
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